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Hearing the Voice of the Patient: A Solution-Oriented Approach

May 8, 2018 @ 8:00 am - 4:00 pm

NYC Health + Hospitals/Office of Medical & Professional Affairs is hosting an in-person event “Hearing the Voice of the Patient: A Solution-Oriented Approach”, on Tuesday, May 8, 2018 from 8 a.m. – 4 p.m.

This conference will probe actual instances of patient, family and provider differences and explore, demonstrate and explain how resolution and a shared care plan can emerge from conflict and chaos.

In addition, this conference will demonstrate that through the synthesis and application of shared decision-making and mediation techniques, all stakeholders’ perspectives on difficult situations can be elicited and, with skillful direction, be used to reach the best possible conclusion.

This event is free of charge for all NYC Health + Hospitals and affiliate employees. Continuing Education Credits for physicians, nurses and social workers are available.

For more information and to register, click here.

When: Tuesday, May 8, from 8 a.m. – 4 p.m.

Where: Bernard Baruch College
1 Bernard Baruch Way
Room 14-220
New York, NY 10010


May 8, 2018
8:00 am - 4:00 pm