Key to Success

A Commitment to Culturally and Linguistically
Competent Care

We recognize the importance of culturally and linguistically
competent care for the diverse population we serve. OneCity
Health will follow a multipronged strategy throughout its service
area that will:

  • assess cultural competency strengths and gaps across its
    partnership
  • develop a set of core cultural competence “best practices”
    to inform design and implementation of its chosen projects
  • develop a robust supplemental training program available
    to all partners, with a particular focus on frontline providers
    in “hot spot” areas and providers with identified gaps in
    cultural competency resources

To successfully execute this strategy, OneCity Health will rely on
its partners’ longstanding commitment to provide respectful,
patient-centered, culturally competent healthcare and social
services and will build on sponsor partner NYC Health
and Hospitals Corporation’s deep foundational expertise in
cultural-competency training, creating unique programs tailored
to meet individual community needs, and providing expansive
language access services.