As part of our efforts to improve cultural competence and health literacy (CCHL), 25 percent of our partner sites (amongst those with a Schedule B to complete the CCHL survey) have completed self-assessments, using the Communication Climate Assessment Toolkit (C-CAT) survey and other tools, to understand the current state, strengths and opportunities for improvement.
However, we still have a long way to go! Additional sites are continuing with the assessment through the month of May. This initiative will provide the OneCity Health network with additional insights on disparities and gaps in service delivery, and an opportunity to promote best clinical and administrative processes to improve them. We would like to thank our partners for their hard work to date surveying staff and patients and laying the foundation for the significant work ahead.
Additionally, 14 OneCity Health community partners will soon begin to conduct focus groups with patients or consumers from our identified priority populations, including uninsured individuals, individuals born outside the United States and individuals with developmental disorders. Feedback from our patients and consumers will add to the data on sites and their staff that we are collecting through the CCHL self-assessments. Our partners will conduct up to 28 focus groups.
We look forward to sharing the results and steps for improvement with our network later this year.