At our March 8, 2017 Project Advisory Committee (PAC) meeting
, our partners offered feedback and follow-up questions on a number of resources and ongoing initiatives that we have introduced to further develop our integrated delivery system. Specifically, our partners suggested:
Below please find our final update, which is a recap of our network’s metric submission performance in Phase I. We will also continue to provide updates on these topics on our monthly OneCity Health Partner Webinars, which are also a forum for additional Q&A with our partners.
Our next PAC meeting is scheduled for June 14, 2017.
Phase I Submissions for Comprehensive Schedule B Metrics
Throughout Phase I (July 1, 2016 – March 31, 2017), we asked partners to submit a variety of Operations & Outcomes, Participation, and Data & Tracking metrics that were included in their Comprehensive Schedule B, and were collectively referred to as Performance Metrics. All metrics were detailed in the OneCity Health Partner Reporting Manual and often reviewed during monthly OneCity Health Partner Webinars.
Across all Comprehensive Schedule B projects, the overall submission rate for closed Phase I metrics was 55 percent, as of April 30, 2017. For approved metrics, the invoicing rate was 80 percent, as of May 31, 2017. Throughout and beyond Phase I, OneCity Health conducted outreach and provided technical and programmatic support to our partners to enable their metric submission and/or remediation.
Thank you to those partners who submitted their metrics on time and with complete and accurate information. Phase I was our first step working with our partners to report on metrics – and a learning opportunity for all of us. For instance, we needed to develop and orient partners to the newly established OneCity Health Partner Portal and support desk.
These areas for improvement notwithstanding, we appreciate the diligent efforts of our partners to date.
Many of the Phase II metrics (which we are now collectively referring to as ‘process metrics’) are incremental steps in driving transformation activities, which drive our collective success in achieving positive health outcomes for our patients, members or clients. Thus in Phase II, it is imperative that our partners intensify their efforts to consistently submit their Phase II Comprehensive Schedule B metrics on time and with complete and accurate information. As we described in a previous update, OneCity Health has implemented significant improvements to the OneCity Health Partner Portal, making it easier to navigate, identify metric due dates, and submit an invoice, since it is now auto-created upon metric submission.
We will continue to share updates on meeting contract metrics during our monthly OneCity Health Partner Webinars. The next one is scheduled for June 13, 2017.