Updates from the PAC: Partner Services Directory

At our March 8, 2017 Project Advisory Committee (PAC) meeting, our partners offered feedback and follow-up questions on a number of resources and ongoing initiatives that we have introduced to further develop our integrated delivery system. Specifically, our partners suggested:

Over the coming weeks, we will continue to discuss each of the topics in depth, and also continue to provide updates on our monthly OneCity Health Partner Webinars. Our webinars are also a forum for additional Q&A with our partners.

Below please find an update on a partner services directory.

Closed Loop Referral System
Through a Closed Loop Referral System, we will provide all partners a robust and searchable directory of social services, which will include the capability to make electronic referrals. It will be inclusive of all of our Performing Provider System (PPS) partner organizations.

Earlier this year we distributed a Request for Proposals (RFP) for this system, and we expect to select the software vendor by the end of June. Our chosen vendor will customize the platform this summer, and our goal is to begin piloting the Closed Loop Referral System with a small group of partners this fall. Following the pilot, we plan to expand the system to all partners in early 2018. We will further discuss this program as more details are available. Please note some partners have Phase II metrics regarding the use of this system.